Fistel Cisl

Fistel Cisl is one of the national trade unions, together with Slc Cgil and Uilfpc Uil, that called the national strike of call centre workers for 11 November 2026. The mobilisation includes a rally in Turin in front of the Piedmont Region skyscraper, at piazza Piemonte 1, where the sector employs around 3,000 people ^[1][2]. In the sector, Piedmont has already seen the loss of 53 jobs at CerenceAi and more than 600 redundancies, for now without layoffs but under a solidarity contract, at Konecta; of the sector’s six thousand employees in the Turin area, one in three would risk being left without a job, according to the unions, whose Fistel Cisl Piedmont general secretary, Anna De Bella, was received by the regional councillor for Productive Activities Andrea Tronzano to call for more balanced rules on outsourcing contracts and a social tax on major operators. ^[3]

Chronology

• 10 November 2026 — The national secretariats of Slc Cgil, Fistel Cisl and Uilfpc Uil call a national strike of call centre workers for 11 November 2026, with a rally in Turin in front of the Piedmont Region skyscraper, where the sector employs around 3,000 people. → TorinoOggi CronacaQui Torino

Sources

1. Call center, lo sciopero nazionale "chiama" anche Torino: mercoledì la manifestazione sotto il grattacielo della Regione — TorinoOggi, 10 November 2026
2. Call center, sciopero nazionale, mercoledì presidio a Torino sotto il grattacielo della Regione — CronacaQui Torino, 10 November 2026
3. Rimpiazzati dall'IA: in Piemonte un operatore di call center su tre a rischio — CronacaQui Torino, 11 November 2026